Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized.
Organizations struggle to reduce costs, yet ignore the amount of money workplace conflict is costing them. We can help organizations reduce those costs through effective workplace mediator training opportunities. We deliver the most intensive, comprehensive, and effective workplace mediator training available in New Zealand.
CONFLICT DYNAMICS PROFILE® (CDP).
CDP is an assessment instrument about conflict behaviors. This powerful tool helps people gain self awareness about such things as their constructive and destructive responses to conflict. This process
is done online and feedback will be able to be discussed with individuals during our course.
Backed by sound psychometrics and solid evidence of reliability and validity, this instrument provides managers and employees with a greaterawareness of how they respond when faced with conflict.
Individual feedback is an essential part of the CDP process. Each person’s individual results are delivered by a trained practitioner and include both explanation of the instrument and dialogue about the results.
Third Party Conflict Resolution
Our practitioners are able to deliver Third Party Conflict Resolution training to your management team. This training will give your management team the skills to act as a neutral third party to help in the resolution of a dispute or to resolve a dispute.
Individual Conflict Competence
Conflict Resolution = An Important Life Skill.
Conflict is a common, inevitable part of life. It exists because people don't always get along or agree. When conflict is resolved effectively, it leads to many benefits, such as accomplishing goals, greater confidence and strengthening relationships, let alone the personal resilience it builds.
This tool will give you or your workers the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm.
Individual Conflict Competence improves the quality of relationships, provides creative solutions and lasting agreements for addressing challenges, and opportunities in the future.
Whatever challenges you face, our team of experienced practitioners can educate you on how to manage conflict. We can tailor make a solution that is right for you and your situation.